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Terms of Services

Placing An Order
On Line Ordering:
To make an on-line order simply browse our range of books and add any items that you wish to buy to your shopping cart (also called basket). On finishing your selection, Click "Checkout" and you will be asked for more details to complete your order.
By Phone/Fax:
You can also call the office between 8:00am and 5:00pm Eastern Standard Time.

Payment

Payment shall be done through

  • Cash Transfer
  • Mpesa

Faulty Goods
In the unlikely event of goods being faulty, items can be exchanged if returned within 7 days in good condition. Please contact us for full details.

Tax
Books are subject to 16% VAT as per Kenyan Government Policy. However, this may be subject to change without prior notice.

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website.

Delivery
All of our deliverieswithin a few daysupon successful order made.

Feedback

For any complements or  complaints, please contact us on:
This email address is being protected from spambots. You need JavaScript enabled to view it.   or
Spotlight Publishers (EA) Ltd
P.O. Box 13433 - 00800
Nairobi.
Tel: +254 20 444 1345,+254 715 782 341

Spotlight Publishers (EA) Ltd Privacy Policy

Contact Us

Spotlight Publishers (E.A) Limited
Devan Plaza, 2nd Floor, Chiromo Road, Westlands
P.O. Box 13433-00800, Nairobi.
Tel: +254-20-4441345
      +254-20-4441622
Cell: +254-715-782341,
       +254-707-909900
Email:This email address is being protected from spambots. You need JavaScript enabled to view it.
www.spotlightpublishers.co.ke

Copyright © 2017 Spotlight Publisher (EA) limited. All Rights Reserved.